Toolsets and methodologies for communications clients

TMNG Global’s legacy expertise in business, operational and technical consulting is bolstered by our proprietary methodologies and toolsets that have been refined over years of real-world experience.  Where applicable, our methodologies and toolsets incorporate key industry standards, principles and practices, such as Six Sigma, ITIL, TQM, TMForum’s Frameworx [Business Process Framework (eTOM) and Application Framework (TAM)].

From our clients’ perspective, the most important benefit of our methodologies is that we are able to be immediately productive in an engagement. We already know the questions to ask, the requirements to define, and the criteria to use in an evaluation.  

Ascertain®

Ascertain^® is a flexible, scalable, configurable data collection, processing, data integrity and reporting toolset that provides timely monitoring of processes, metrics and control points that provides real time feedback on the operational and business performance of a company.  Ascertain is a 6th generation platform developed by our revenue assurance experts at Cartesian.

Solutions Validation

Validation of complex telecoms solutions – whether business process, OSS/BSS, network or a combination of all three – requires a combination of strong experience, a structured methodology and an approach focussed on securing business value.

Data Migration

In order to survive and prosper in today’s competitive marketplace, organisations in all industries need to evolve, adapt and rise to the challenges presented by prevailing market trends and business drivers. systems must be fit-for-purpose to facilitate new product launches whilst supporting existing core business.

Cloud Value Model

Cloud Value Model is a comprehensive five year financial model that identifies a company’s costs before, during and after the migration to the Cloud, providing companies with a clear view of the impact that Cloud computing has on their operations and removing any uncertainties during the migration process.

eLexicon^®

eLexicon® is a comprehensive, web-enabled requirements framework of over 6,000 requirements in 55 categories, including nearly 700 data center requirements for Cloud service optimization, which enables: 

• Rapid identification, development and prioritization of functional requirements 
• Standardized scoring and efficient evaluation of vendor products and solutions 
• Thorough assessment of operational efficiency 

Quality Business Controls - QBC^® 

QBC^® is a multi-dimensional revenue integrity discipline that is used to identify service activation and revenue process problems, their root causes and enable the design and implementation of solutions. QBC is built upon statistical process controls, metrics and the principles of Frameworx, TQM and Six Sigma with the best practices of Business Process Framework (eTOM) , Application Framework (TAM) and ITIL

Quality Systems Audit - QSA®

QSA^® is a rigorous proven methodology for the assessment of information technology systems against industry benchmarks. Applied across all IT systems and related organizational processes, this objective, third party audit process ensures the detection and mediation of problem areas to enable you to meet SLAs, contractual, and legal/regulatory obligations. 

Program Management Office - PMO

Our approach to Program Management Office (PMO) provides independent management and governance of complex initiatives using dedicated and expert resources. TMNG has developed a 3-level Operational Management Methodology that has delivered proven results across major business improvement initiatives: Portfolio Management, Program Management and Project Management. 

Data Center TCO Model

The Data Center TCO Model is a financial model designed to be the most comprehensive in the industry so Cloud Service Providers and enterprises can make the right strategy data center decisions.  The Model captures all the data center costs associated with multiple use cases – selecting the best site for a new build, expanding or consolidating existing data centers, or augmenting existing centers via collocation – and can simultaneously perform side-by-side comparisons of various alternatives in a single view, enabling IT executives to see the total cost of their full range of options.