Communications Intermediaries and Enablers Expertise

Intermediaries/enablers play critical roles in the delivery of communication and media services to end-consumers by ensuring seamless operations between and among operators.

Without such vendors, interoperability of services such as SMS, telephone numbers, and customer billing across different service providers would be difficult if not virtually impossible.  Many intermediaries/enablers also serve as efficient hubbing exchanges between service providers by utilizing a multi-tenant platform that provides both scale and network-effect benefits.

Intermediaries/enablers face a number of critical challenges:

• Transitioning services from legacy TDM networks to next-gen IP networks
• Achieving operational scale for increasing transaction volume
• Pricing pressures from customer renewal re-rating
• Threat of in-sourcing by service provider customers

Client Successes
We have helped intermediaries/enablers develop winning strategies to outmaneuver competitors and address industry challenges.  For example, we have assisted intermediaries/enablers to:

• Develop Board level strategic plans for mobile messaging interoperability and mobile roaming
• Assess new growth opportunities in areas such as mobile payments, mobile advertising and location-based services
• Perform due diligence on acquisition targets in the mobile messaging, network signaling, database services, and billing